Frequently asked questions

FAQs

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How long does it take to ship my order?

All orders will be processed to ship out within 1-2 business days. Standard shipping times are 3-5 business days.

Do you offer free shipping?

Yes, we offer free shipping on orders of $60 and above

Do you ship outside the U.S.?

No, unfortunately we just ship within the contiguous U.S. at the moment

How do I track my package?

When you place an order, you will receive an email with the order confirmation. Then, when the order has shipped, you will receive another email with all the shipping details.

Do you offer wholesale?

If you are interested in the possibility of opening a wholesale account with us, please contact us at steve@donelucky.com for more information.

Do you offer a satisfaction guarantee?

Yes, we are so confident you will love Done Lucky products that we are able to offer a 100% money-back guarantee for the first 30 days after receiving your delivery! If for some reason you are not satisfied with the product, please email us at steve@donelucky.com. No questions asked!